Gary Shaffer, Ph.D. serves as the head of the Library and Information Science program at the Marshall School of Business at the University of Southern California and Assistant Dean of USC Libraries, as well as director of the Center for Library Leadership and Management in Los Angeles. He is the former chief executive officer of the Tulsa City-County Library, a 24 location public library system, with over 405 employees located in Northeastern Oklahoma.
Shaffer received his Ph.D. in Managerial Leadership in the Information Professions from Simmons College in Boston. For his dissertation, Leading Through Triple Bottom Line Sustainability: Five Companies Show Public Libraries the Way, he interviewed sustainability practitioners at Fortune Most Admired Companies and library leaders at many Library Journal Libraries of The Year. The research from that study informs this book.
In addition to his doctorate, Shaffer holds a Master’s in Library and Information Science from the Pratt Institute in New York City, a Master’s of Professional Writing from the University of Southern California in Los Angeles, and a Master of Laws in Intellectual Property from the University of Turin School of Law in Turin, Italy. He previously served for four years on the board of the Public Library Association. In 2006, he was named a Library Journal Mover & Shaker: One of 50 people shaping the future of libraries. Prior to working in libraries, Shaffer supervised Fortune 500 accounts for various advertising agencies.