Learning Outcomes

Hello, my name is Ken Haycock. I’m director of the new online master of management in library and information science program here, at the University of Southern California. I’d like to tell you just a little bit about our approach to learning outcomes for this new program. The MMLIS degree is based on competencies, including those competencies identified by the American Library Association. However, we’ve taken approach of identifying five intelligences that all of our student will demonstrate on graduation. The first is general intelligence which, of course, you have in achieving admittance to graduate school. We believe that this should include an interest in continuing to learn throughout your career. The second intelligence is business. This is the core of librarianship or library and information science, where we learn about libraries and information, its collection, organization, retrieval, dissemination and so on.

The third is organizational intelligence. This is how our unit fits into the larger organization and helps to advance its mission. This is critical because so many libraries and librarians get into difficulty because they aren’t aligned with the larger organization. Some, indeed, have closed for this reason, according to studies. The fourth intelligence is strategic intelligence. How do we make meaning of the many choices that we have for the future and choose the best option for us? What’s the cost benefit analysis? What’s cost effectiveness? What is best for our user group in our communities? The fifth and final intelligence is probably the most important, actually – people intelligence. Sixty percent of the jobs in our field are not advertised, so how do we develop a network? How do we take a positive approach to developing relationships? How do we demonstrate interpersonal communication skills and work effectively in teams?

All critical to success in our organizations. At the conclusion of the program, our graduates have an opportunity to demonstrate these intelligences in a culminating experience or electronic portfolio. So we identify what you need to know throughout our program, in terms of knowledge, skills and aptitudes and attitudes, and then we provide you with an opportunity to demonstrate it at the conclusion of the program – quality assurance.